Feedback Mechanism between GPs and Paramedics
GPs don’t work within the hospital arena and therefore sometimes make inappropriate referrals to hospitals or lack understanding of how the hospital works. There needs to be a feedback mechanism for paramedics and ED doctors to report inappropriate GP interventions, referrals, or assessment in order to improve patient outcomes and the efficiency of the health system in general. The mechanism must be a no-fault, collaborative tool to educate and empower GPs and not a punitive process. It should be led by a medical officer that is experienced in both general practice and emergency medicine, and should also encourage open channels of communication between GPs and receiving doctors to avoid unnecessary hospital referrals, and to improve the standard of GP treatment.
Why the contribution is important
GPs often lack understanding of the patient journey after they leave their surgery. This leads to misconceptions about what treatments and investigations are done in hospital for a given presentation, or lack of knowledge regarding contemporary management of conditions (eg. back pain patients only prescribed endone). As paramedics are the interface between GPs and EDs, we often identify inefficiencies or areas for improvement in general practice, but have no pathway to use this knowledge constructively.
by TrentWheeler on August 21, 2019 at 10:44PM