Delivering a service after discharge and customer service

Good Morning

A better awareness regarding what happens after discharge, how can I access my information? for ongoing are and treatment. We oftern forget that we work within a health industry therefore making our patients aware of that will give them that peace of mind regarding the onging care and treatment after discharge.

Customer Service with a smile goes along way epsecially dealing with unwell patients. They are going through enough and making them feel good while treated within any MHS will go along way regardless or culture or religion.

Why the contribution is important

 - Awareness regarding all information we hold about our patients, how they can access this information prior to discharge and going back to basics training regarding customer service and the respect you show all people that are treated.

 

by rikif on May 17, 2019 at 07:19AM

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